As part of our Phase 3 response operations, the police department lobby will be closed to the public as a precaution in order to protect both the community and our employees. We will continue to serve by telephone and email as much as is possible for non-emergency matters during these unsettling times. The Department is fully staffed and during the disaster declaration we will have additional marked patrol cars traveling through our neighborhoods.
Also, all trapping activities are suspended until the disaster declaration is lifted. All city owned traps are being collected and Animal control officers will not respond for live animals captured in privately owned traps until the disaster declaration is lifted.
About the Department
The City of Horseshoe Bay Police (Horseshoe Bay PD) employs 21 full-time police officers, 3 dispatchers, and an animal control officer. We proudly serve the community with a full range of police related services 24 hours a day, 7 days a week.
Our officers are fully commissioned and state licensed police officers with full powers of arrest and both local and county-wide jurisdiction due to previously established joint-powers agreements with Llano and Burnet Counties in addition to the Lower Colorado River Authority.
Our services and responsibilities range from traffic enforcement to criminal investigation, with heavy emphasis on high-profile proactive patrol operations to help reduce crime. You will find our personnel very personable, professional and highly trained. We utilize modern equipment and consider ourselves second to none when it comes to service above and beyond that normally expected of law enforcement agencies.
The Horseshoe Bay Police Department currently offers free home security inspections upon request for residential/commercial properties. The purpose of these inspections is to help strengthen your defenses against criminals who may attempt to victimize your home/business. These free inspections are only one of many tools used to safeguard ourselves and property. Your local locksmiths, security companies and home-builders may also provide further information that can help make your property more secure.
The Texas Department of Insurance also has an inspection certificate awarded to those homes passing a safety inspection (per Texas Insurance Code, Chapter 5: Article 5.33A). If your home passes the inspection, you may be able to get a small discount upon your homeowner’s insurance premiums. The inspection is free and provided by appointment only. The inspections usually take about one hour to complete.
More information can be found by clicking the Homeowner’s Insurance Premium Inspection Checklist on the left side of this page.
Of the 21 full-time officers most have many years of experience in a wide variety of police related fields, with 14 having achieved their Master Peace Officer certification, the highest rating given by the Texas Commission on Law Enforcement Standards and Education. We are rated as one of the most experienced law enforcement agencies in our area and average more than 18 years of experience per officer. This unique combination of age and experience offers both an aggressive deterrent to potential law breakers in addition to a well-established maturity and common sense approach to problem solving and community/police issues.
For emergency situations, callers should utilize 911. For non-emergency issues contact the Horseshoe Bay Police Department at 830-598-2633. For non-emergency issues on the lake contact the LCRA Rangers at 866-527-2267.
The Horseshoe Bay Police Department patrols the bay area of Lake LBJ by boat on a random and periodic basis, mostly during the late evening hours and responds to emergency situations. Horseshoe Bay Police officers are certified Marine Safety Enforcement Officers by the Texas Parks and Wildlife. Generally when law enforcement is needed upon the waters of Lake LBJ, the Texas Parks and Wildlife Department as well as the Lower Colorado River Authority are empowered with enforcement authority and are responsible for all issues which occur outside of the bay area.
Above & Beyond
Our department prides itself with the 'little extras' we offer to our citizens such as vacation patrols of homes while the owners are away. Also, a very successful Operation Bay Watch crime prevention program which enlists not only the police officers on patrol.
Operation Bay Watch
The City of Horseshoe Bay Police Department, proud sponsor of Operation Bay Watch, invites you to become an active participant in the program which is designed to involve our citizens in assisting public safety officials in fighting crime in Horseshoe Bay. All of us working together will make our community a safer place to live.
Full-time residents may request a Vacation Watch on their homes while they are away for an extended period. With information provided by the homeowner, police personnel physically walk the perimeter of the home, inspecting doors, windows and gates. Emergency telephone numbers and key holder information provided by the resident assist the police in keeping the homes secure.
We are proud of the City's employees and numerous citizen groups who have been trained in recognizing and reporting suspicious acts or crimes in progress. All of these efforts combined result in one of the safest and lowest crime areas in the State of Texas.
The Horseshoe Bay Police and Fire Departments are pleased to offer a safe-exchange location of "Safe Zones" for individuals to complete internet and other transactions. Whether a preliminary meeting or a final transaction, a meeting at a neutral safe site offers less stress to what may be a possibly stressful situation.
Individuals who arrange to complete their transactions at the Police or Fire Department should note the following conditions:
- Transactions can be conducted in either parking lot between the hours of 8:00 a.m. and 8:00 p.m. Notification of a prearranged meeting for a transaction should be made to the Police Department at 830-598-2633. The notification should include the date and time of the meeting and providing the names of those involved is encouraged.
- Police and Fire Department personnel will not oversee or be involved in the transaction in any way. Disputes regarding the sale price or item condition are considered to be a civil matter.
- The sale of counterfeit, stolen, or illegal items is strictly prohibited.
- Transactions cannot disrupt the official business of the Police or Fire Department.
- Items to be sold should not be left unattended in the parking lot for the buyer to pick up. This could be considered illegal dumping and may be subject to a fine.